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Refund Policy

If you are not completely satisfied with our Shared hosting services, you may be eligible for a refund (pro-rated) by sending your request in writing to our support department within thirty (30) days of completing your new order. All other sales are final, i.e. domain registrations, Reseller Hosting, Dedicated Hosting, Bulk SMS, Bulk Email, Website Designing, SSL Certificates, etc., are non-refundable items and will be deducted from your order total before you receive your pro-rated refund. You must also state an apparent reason as to why you are cancelling (as we request for any cancellation). We are the sole arbiter as to whether your reason is valid and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. By placing your order with Cyberx Infosystem, you agree to these terms.

Cancellation Policy:

Clients who wish to cancel their Shared Hosting Services will need to contact our billing department by opening a support request or emailing

Refund Policy:

We will try our best to create a suitable hosting package that matches our clients. If clients are not completely satisfied with our services, we can provide a refund. All refunds will take a maximum of 7 working days to process, and they will be refunded to your account either by Account Credits or direct deposit in your bank account. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name, refunds will be made to the same Bank account.

Terms and Conditions:

1. There are no refunds on domain registrations, SMTP Server, Dedicated Hosting, Bulk SMS, Bulk Email, Website Designing, or SSL Certificates. Refund requests for shared and reseller accounts after the initial 30 days' non-conditional money-back period will be refunded pro-rated for unused time.

2. Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not qualify for a refund or if you have opened a second account with us.

3. Domain Name Registration / Domain Transfer or other domain-related services is NOT refundable. Once you purchase your Domain Name, you are its owner, and it cannot be "returned" until the duration of the domain term has expired.

4. Cyberx Infosystem also reserves the right to cancel your account anytime without notice and refund.

5. Changes to the Terms of Service / Acceptable Use Policy (TOS / AUP) / Privacy Policy Cyberx Infosystem reserves the right to revise its policies at any time without notice.

6. There are no refunds on Social Media Services. So Before placing, Your Order, sure.

Before placing an order, please read our terms/privacy policy/refund policy.